Order Processing

Orders received Monday through Friday before 12:00 p.m. Pacific Standard Time will be processed and shipped the same day. Orders received after 12:00 p.m. Monday through Thursday will be processed the following day. Orders received after 12:00pm Friday, or on Saturday or Sunday will be processed on Monday.

Where We Ship

Our preferred shipping method is via UPS. We will ship to all street adresses in the US and Canada. We cannot ship to P.O. boxes or to APO/FPO U.S. Military addresses. 

Retrn Policy

Returns will be accepted within 30 days of purchase.

When returning items:

1. All returned items must be in the original packaging.

2. Any items returned for reasons other than defects must be unused and in the original packaging. There will be a 15% restocking fee.

3. If you have received a defective item from us, return the item and a copy of your invoice. Please inform us which you prefer: a replacement item or a refund for the defective merchandise.

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

If you have questions about a return, please call us at 408-727-7234 or e-mail sales@speedrack.biz..